The Team Leadership Center

Team Leadership Center, Inc. facilitators offer cutting-edge techniques designed to identify organizational needs and issues. Through the administration of a Needs Analysis, the TLC Team will provide your group with a self-designed curriculum.

Listed below are sample training topic options. These topics may be combined or offered as stand-alone workshops.

Corporate Workshops & Seminars

Communicating for Success

Success in life depends upon our communication skills, the quality of our questions and controlling our “internal critic”. Successful communication is the ability to use specific skills in a manner that allows for understanding in the giving and receiving of information. This program examines group communication and provides participants with proven skills that will support successful communication.

The program will focus on:

• Active listening skills
• Feedback methods
• How to ask a better question
• How to control your inner critic
• How to align with people
• How to tap into internal communication
• Group dynamics
• How to handle criticism and rejection
• Identification of roles and expectations

“The key ingredient in successful communication is not your perspective, but that of another.” – Tim Pflieger

Leading and Managing Change

Change is a part of who we are and what we do; it is an ingredient in every system. This program provides skills to be more effective in dealing with change and once change has occurred, how to positively manage it without crisis. Participants will learn the requirements of change process, why people resist change, errors of change management and effective strategies in leading the change. Personal change strategies will also be explored, illuminating why end results can differ from the change we expected.  Exploration of organizational change will provide tools on managing the change process, guiding coalitions, action planning andhow to anchor change within a culture.

“Even if you’re on the right track, you’ll get run over if you just sit there.” – Will Rogers

Transforming Workplace Conflict Into Understanding

Conflicts are inevitable in any organization. Learn effective ways of addressing group and interpersonal differences by avoiding outcomes that lead to indifference, hostility or low self-esteem.  Throughout this program you will learn what a partnership is and the relationship of conflict within partnership.  The following skills will be taught:

• Causes of conflict in organizations
• Characteristics of conflict
• Popular and ineffective approaches to conflict resolution
• The 8 Steps to Conflict Resolution
• Effective opening statements
• Roles and tools of effective conflict management

“Patience and perseverance have a magical affect before which difficulties disappear and obstacles vanish.” – John Quincy Adams

Developing High Performance Teams

Your success as a manager depends upon your skills and ability to motivate your team by understanding their perspectives, expectations, and abilities. Participants will focus on successful strategies for motivating your team, building unity and learning problem-solving skills. The TLC team will provide resources and skills throughout the training that will help you retain, motivate and guide your employees to outcomes that serve the whole team!

“Individual commitment to a group effort – that is what makes a team work.” – Vince Lombardi

Motivating & Influencing for Peak Performance

This workshop curriculum explores the skills of coaching, inspiration, motivation and leadership. This workshop provides insight into participants’ tendencies as leaders and coaches. There is a high degree of problem-solving and addressing the obstacles to peak performance. Participants will learn effective strategies to improve team unity, personal communication, how to positively influence problem team members and the impact of change and resistance for peak performance.

“No problem can be solved at the same level it was created.” – Albert Einstein

Understanding the True Color of the Team

The understanding of perspective, culture and background can provide an atmosphere that allows us to respond favorably to our differences. This presentation will explore your team’s diversity through experience, learning and personal development. The activities are interactive, designed to create awareness and competency in working through perspectives and differences, allowing for mutual understanding and respect.

“If you’re being treated inappropriately, you give permission to do so.” – Eleanor Roosevelt

Influential Supervision

The task of being supervisor, how to function, react, direct and manage employees is difficult if we do not have the necessary skills to understand our role. This program will focus on understanding employee needs and expectations; participants will learn to overcome barriers to performance and sort through the role of a supervisor. The program will teach skills in preventive decision making, coaching and modeling while creating awareness of different management styles. You will identify techniques that will allow you to become a better manager and benefit from positive outcomes rather than negative results!

“Positive anything is better than negative nothing.” – Elbert Hubbard

Customer Service Success

This curriculum is designed to delve into your current customer service practices, providing skills based on those practices. Participants will focus on:

• Customer listening skills
• 10 steps to converting objections to service
• How to create ecstatic customers
• Internal customer relations
• Celebration and success techniques
• Team problem-solving skills

“When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, miracles can happen.” – Arland Gilbert

School Culture and Staff Morale

Are you stressed worrying about standards, benchmarks, and curriculum? The Team Leadership Center, Inc. workshop gives school staff the opportunity to focus on fun, excitement and celebration. This upbeat refreshing workshop will re-energize you as well as give you the tools to transfer the excitement back to your classroom!

“A teacher affects eternity; he can never tell where his influence stops.” – Henry Brooks Adams

Team Building Programs | Organizational Consulting | Inspirational Speaking